Better futures in recovery start with stronger foundations.
Let’s build them together.
In today’s recovery landscape, it’s not enough to deliver services. You need to design them with purpose, lead them with confidence, and prove their impact in ways that inspire trust and investment.
I work with government bodies, service providers and international organisations to strengthen every stage of addiction recovery services development — from concept to delivery to evaluation. Whether you’re launching something new, refining existing provision or scaling to meet growing demand, I bring a blend of evidence-based insight, lived-experience understanding and practical know-how to help you achieve outcomes that last.
Ready to raise the standard?
Let’s explore how we can design, deliver and evaluate recovery services that set the benchmark for quality, impact, and sustainability.
Service Design
Design is where effective recovery services begin and where many organisations unintentionally limit their impact. I work with you to shape interventions, programmes, and services that are not only grounded in the latest evidence, but also informed by the realities of lived experience. This ensures your approach is both scientifically sound and truly relevant to the people it serves.
Through a structured, collaborative process, we clarify the outcomes you want to achieve, analyse the systems and resources you have in place and create designs that integrate seamlessly with your organisational goals. The result is a blueprint for recovery that is practical to deliver, adaptable over time, and positioned to achieve meaningful, measurable change.
Service Delivery
Even the strongest service design will fail without the right delivery systems in place. I help you build the operational foundations that keep your service aligned with its purpose from robust clinical governance structures and embedded quality assurance processes to workforce strategies that raise skill levels, strengthen culture and sustain excellence over time.
We will work together to create a delivery environment where every team member has the clarity, competence, and confidence to act decisively, even when situations are complex, emotional, or high-risk. By aligning day-to-day practice with your wider mission, your service stays resilient, effective, and trusted.
Service Evaluation
Impact matters — but only if you can capture it and communicate it in a way that influences decisions, secures investment, and drives improvement. I work with you to design and implement evaluation frameworks that go beyond activity metrics to show the difference your service makes in people’s lives.
Using a tailored blend of qualitative and quantitative methods, we track outcomes that truly matter to your stakeholders, your funders, and, most importantly, the people you support. From shaping your internal reporting processes to preparing high-impact board or funder presentations, evaluation becomes more than a reporting exercise. It becomes a tool for learning, influence and continuous improvement.